We are glad to welcome you at Vehbi Koç Foundation Healthcare Institutions!
We realize how important it is to choose the correct healthcare institution for the most reliable, up-to-date and precise services you or your beloved ones need. This is why every aspect of our hospital from the architectural plan to service policies has been designed to provide any healthcare service may need at global standards and quality. It matters to us that patients and their family members become involved in the entire process during and after the various stages of treatment.
So as to offer you and your beloved ones the most ideal healthcare services possible and cover all areas of treatment and diagnosis, our branch specialists regularly hold numerous meetings and produce solutions to cases that require a multidisciplinary approach. We eliminate the boundaries between branches and encourage all disciplines to collaborate for the most optimal care circumstances.
It is our primary objective to stand out as your primary choice in healthcare services. You are invited to Koç University Hospital, where we guarantee top-quality service at global standards.
We exist to restore our patients’ health and assist them to return to their daily routines as soon as possible and under the most optimal circumstances by offering healthcare services coupled with up-to-date medical expertise and technology at global standards. “You” are in the center of our operations at all times.
Experience, Expertise and Technology at Health’s Service
Even though it may seem difficult to stay in another country throughout your diagnostic and treatment processes, we have established comprehensive support programs covering all necessary details for your comfort. Our objective is to make sure that you feel peaceful and comfortable as if you were at home while receiving your treatment. In this regard, we inform you in detail about your schedule at our hospital prior to your arrival. While you are still in the process of planning your trip, the International Patient Programs department shares with you your treatment plan, which includes details of your procedures, estimated costs, translation services, transportation, accommodation and insurance coverage.
You are entitled to a second opinion
It is quite natural and understandable that you may wish to consult the opinion of another institution, specialist or group of specialists in order to ensure that you are making the best decision about your health. To do so, you can simply send medical reports relevant to your chief complaints or past medical history to the representatives of our International Patients Programs, who will submit them to our physicians for evaluation. Your condition and medical reports are usually reviewed at multidisciplinary meetings, where physicians of various departments gather together and make joint decisions for the best route of treatment. Afterwards, you receive the treatment plan personalized for you within 24-48 hours. If you decide to receive the planned treatment at our hospital, an outline of all planned procedures and practices are shared with you along with a breakdown of costs. Representatives of our International Patients Program are always at your service to coordinate all of your needs from medical consultation to accommodation and translation services to transportation (VIP option also available).
Vehbi Koç Foundation Healthcare Institutions Concierge Services
Airport Concierge Services
Koç Healthcare provides conscierge services for your needs in order to facilitate your passage through the airport. You are welcomed by a Koç Healthcare team member, who guides you throughout the time you spend at the airport and assists you while you are passing through security checkpoints and reclaiming your baggage. If requested, you are assisted in your own language.
A Koç Healthcare team member assists and guides you throughout the time you spend at the airport, gives you travelling tips, renders passage through security checkpoints as smooth as possible, and navigates you while reclaiming your baggage.
Assistance in Several Languages
All of our team members can assist you in English without incurring any additional charge. Furthermore, you may request assistance in any language you speak.
Any special requests?
Do you need a wheelchair? Do you have concerns about your flight and want to speak to your doctor about it? Our team is at your service to meet all of your individual needs and do whatever it takes to you mitigate concerns regarding your trip.
Facilities of Koç University Hospital
- Toilet rolls
- Private bathroom
- Free-of-charge bathroom/restroom items
- Hair dryer
- Upper floors accessible via elevator
Media and Technology
- Flat-screen TV
Catering and Refreshments
- Divan Restaurant
- Simit & Smith
- Free of charge: Free Wi-Fi is available in all areas.
- ATM within hospital grounds
- 24-hour Guest Relations
- Dry cleaning (charged separately)
- Laundry room (charged separately)
- Air conditioning
- Smoking restriction
- Personal safe
- Facilities for handicapped guests
- Room service
- 7/24 VIP transportation service between the airport, hotels and hospital.
Expecting mothers who visit our hospital for delivery can fill in the Web Baby Participation Form, which are provided after delivery by the nursery stuff, and share the birth of their babies with their loved ones on our website. Relatives who are unable to visit you at the hospital can receive the good news of your baby’s birth in the Web Baby section found on our website (www.kuh.ku.edu.tr/web-baby
). Congratulation messages for your baby can be redirected to your e-mail inbox as well.